My nanny shared with me that our youngest son (Pablo, 4), asked her to hug him like Mommy hugs Diego (9). My heart literally broke in half, and then I swirled into re-commitment to make some changes to how I am interacting with my boys. My first instinct was to defend myself, because trust me, that little boy get lots of attention. But you know what? It doesn't matter what I think, its what he thinks. His perception.
Our clients are
the same. They perceive things, sometimes warranted, sometimes not.
Ultimately, it's the perception that matters. What are your clients
perceiving? Are you asking for feedback? Are you then doing anything
with the feedback? Some food for thought, right?
In the Markets:
Last week's news was that the Fed may raise the fed funds rate quicker than previously expected.
This together with stronger than expected economic data pushed rates a
bit HIGHER last week. This week's big story will be Wednesday's Fed
meeting. Investors are sitting on the edge of their seats for any
language that will allude to the timing of the next fed funds hike.
Happy Monday!
~Jen
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